Numerous endeavors can be framed as either projects or processes, and this choice matters. At stake are CI and organizational learning and, hence, sustainable continuous improvements. Because material on the design and management of complex, divergent processes is extremely scarce compared to the amount of material available on PjM, the latter is generally the preferred option. By failing to adopt a long-term view, valuable lessons are lost, failures are repeated and dynamic capabilities, the bases for future successes, stagnate or regress.

HARVEY, J. & AUBRY, M. 2018. Project and processes: a convenient but simplistic dichotomy. International Journal of Operations and Production Management, 38, 1289-1311.

Keywords: Process, project, leaning, continuous improvement, framing an endeavor, body of knowledge, convenient, simplistic, complex processes.