Overview of the DMAIC methodology

The process improvement methodology

This five part series presents the generic DMAIC process improvement methodology.  Part 1 provides some perspective and gives an overview of the methodology (the “Define phase is covered in other videos).  Parts 2, 3, 4, and 5, cover “M”, “A”, “I”, and “C “, respectively.

Measure

If you can’t measure it, you do not know anything about it.

Analyse

Primum non nocere: problem finding before problem solving.  Share it with all concerned before you even discuss solutions.

Improve

Now you can fix it.

Control

That’s the toughest part: woe befalls the organization that cannot stay the course.